Older Americans struggling to overcome age discrimination while looking for work face a new enemy: their computers. Illinois Attorney General Lisa Madigan recently opened a probe into allegations that ageism is built right into the online software tools that millions of Americans use to job hunt...
Age bias is built right into their software, according to Madigan. Job seekers who try to build a profile or resume can find that it's impossible to complete some forms because drop-down menus needed to complete tasks don't go back far enough to let older applicants fill them out. For example, one site's menu options for "years attended college" stops abruptly at 1956. That could prevent someone in their late 70s from filling out the form.
Madigan's office said it found one example that only accommodated those who had attended school after 1980, "barring anyone who is older than 52." Other sites used dates ranging from 1950 to 1970 as cutoffs, her office said.
"Today's workforce includes many people working in their 70s and 80s," Madigan said. "Barring older people from commonly used job search sites because of their age is discriminatory and negatively impacts our economy."
The Illinois' Civil Rights Bureau has opened a probe into potential violations of the Illinois Human Rights Act and the federal Age Discrimination in Employment Act. Madigan's office has sent inquiry letters to six top jobs sites: Beyond.com, CareerBuilder, Indeed Inc., Ladders Inc., Monster Worldwide Inc. and Vault.I presume that all of these companies will promptly change their interfaces, and then allow employers to filter out older employees via another sub rosa electronic approach.